DXO Photolab 6.0.1 error code Internal Error (Error in Init)


I have a single image that I can’t touch. If I go to an image on either side, I can customize them. The image displays for a second and then the preview screen goes blank and I get the error code Internal Error (Error in Init). Any thoughts on what is causing this and how to fix?

Hi Jason and welcome,

It could be a lot of things, More info is needed.

  • Are you on Mac or Win?
  • What camera are you using?
  • Are you using a reduced resolution or compressed RAW format?

It would be helpful if you could upload the photo to a file sharing service such as Dropbox and post a link to it here so that we can try to reproduce the error.

Dear Jason,

do you know differences between the buggy one and all the other ones. Did you get it from anybody, or do you have a folder with a mix of photos from different sources.

Maybe you can take a look at the Metadata to come closer to the problem


It is one of the most common problem in android operating system. Usually when you open an app, you will see a black screen for few seconds and then app will crash with or without an error message. There are few ways to fix this problem.

Most of the times, it might be a temporary loading issue. You just need to press the recent applications menu (usually the first left button) in your phone. Then you close the app that has this issue. Now open the app again. It may work normally.
Try Hard reboot in your Android mobile. Press and hold down the “Home” and “Power” buttons at the same time for upto 10 seconds. Then, release the buttons and hold down “Power” button until the screen turns on.Now you can try opening the app, it may work fine.
If none of the above working, you can wait till your phone battery drains and it turns off automatically. After that put it to charge, and press the power button. It may work after this.
Finally, if you can’t fix it with anything, you may need to uninstall the app and re-install it. Android usually restores all settings after you re-install and log into the app. You can see if that fixes it.
Even in some rare cases, the re-install step also don’t work. If that is your case, try installing older versions of the app. Good luck!

Rachel Gomez

Hi Rachel and welcome.

Very nice explanation for dealing with Android devices. However Photolab 6 is a desktop app and only works on either MacOS or WindowsOS and is incompatible with Android or IOS.