I reported two problems on help tickets. The first, was about my Wacom Intuos Pen Tablet not working in Silver Efex and Viveza. Works in the other apps.
Second problem reported was extreme slowness of Silver Efex in Windows 10.
Got a response today to download Nik 4.1. I did download it and install it. Opened Silver Efex and started to edit a picture.
Speed was improved and I could see on screen the effect as I moved the sliders.
However, I could NOT use my Wacom tablet…so that problem has NOT been solved. I do NOT like having to use a mouse when I have a pen tablet to use. The Wacom works in the other apps…why not Silver Efex?
Anyone else have the problem where your pen tablet won’t work?
David, I don’t usually use my Wacom Intuos Pen Tablet in Nik Collection apps. But, I just did test using it running Silver Efex Pro 3 and Viveza 3, from Nik 4.1 and both apps responded without a problem. I don’t have anything on the Wacom configured for those two apps but I moved several sliders and then selected Quit from the menu using the Pen. I am using a Mac mini M1 (2020) with Big Sur 11.4 OS. I checked my Wacom settings in the Wacom Desktop Center and they are all at default. I only use a couple of special settings in Affinity Photo where I use my Pen usually. The Wacom Desktop Center shows my device as Intuos PT S (it is the cheapest one and I bought it about 5 years ago) and it shows the driver as being 6.3.43-3. I hope this information can be of help in some way.
You indicated in a different thread that you also can’t use your Wacom Tablet with the new version of Viveza. Here you indicate the tablet works in the other apps and don’t mention any issues with Viveza 3. Can you please clarify?
Sorry, but I didn’t try Viveza in 4.1…I stopped at Silver Efex.
Tried Viveza now, and the Wacom does not do anything in Viveza either. This is with Windows 10. (updated as of today…I always update Windows 10 as the updates come out)
I have the latest drivers for the Wacom Intuos tablet…and the tablet itself is only about 2 years old.
David, it certainly looks like that could be it. Had you made any custom settings for the Wacom tablet? I am a lightweight user of Wacom Pen and Tablet so I don’t know if that would have affect or not. But, if there are no custom settings made you might well want to put in another request to support so that it gets looked at by the Windows developers since it appears to work with a Mac.
I was really glad to see the speed change that came in Nik 4.1. I think the developer’s have had a lot on their plate these past two weeks.
Be nice if a Wacom user on Windows would make a comment on how it is going with them.
Martel
I agree…why didn’t they test this out before release? Wacom tablets aren’t the only tablet…but I’m guessing they are one of the largest selling tablets.
Apparently there is some file transmission problem between Photoshop CC and Silver Effects. The stand alone program does not recognize PSD files at all, only TIF and JPG. If you save a file in one of those 2 formats from Photoshop and then open them in the stand alone Silver Effects program the Wacom pen does work. Obviously a program bug between Adobe and DXO.
Not the best of course but it is definitely not a Wacom problem
Im having exactly the same problem. Why it doesn work properly anymore?. The table works if I use my fingers but It dosn´t with the pencil. And its the only app that does not work with the pencil. If I cant find a solution I will move back to the Versión 2. This is so frustranting!.