Program open but is completely blocked ( only exit with cont+alt+canc) reboot PC no changes . disinstalled

DxO PhotoLab Feature requests
1

it opensbut is blocked ( only exit with cont+alt+canc) reboot PC no changes . disinstalled and reinstalled > non changes

2

Hello @oldoino and welcome to the forum!

Could you, please, be more detailed? Which platform you are working on? Which version of PhotoLab do you try to run?

Regards,
Svetlana G.

3

I have Windows 10 64 bit updated and Photolab3 elite updated .When i open the program the page normally is there but all clicking are useless , nothing works so I have to use Contr+alt+canc to exit
I think ,let me know your opinion , one of the latest updates of windows are the problem as I don’t use this program from a long time ( COVID !)
thanks

4

Good morning @oldoino,

  • Well, it should not as PL3 works fine with Win2004 update.

You should do the following:
Create a ticket on support.dxo.com and provide them with your logs (%UserProfile%\Documents\DxO PhotoLab 3 logs).

Regards,
Svetlana G.

5

dne
thank you in every case

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