Not receiving PhotoLab trial email

DxO PhotoLab macOS topics
1

Hi all,

I tried signing up for a PhotoLab 2 trial account, however, no matter if I use my Gmail or Outlook account, I am not receiving a confirmation email.
I have checked all my folders, on both accounts, incl. spam.

Does it take a while before this email is send? I registered over 12 hours ago.

Thanks a million!

2

Hello @Robertjan88,

Such questions only support can handle. Could you, please, address the problem directly to them - support.dxo.com ?

Regards,
Svetlana G.

3

Many thanks! Is your support team not active on this forum?

4

No, they are not. And you are welcome!

Regards,
Svetlana G.