Nik Collection 4.2.0 Update Issues

Nik Collection Tutorials, tips & tricks
1

I noticed the following issues when I updated Nik Collection 4.1.1 to 4.2.0 on my M1 MacBook Air:

UPDATE

  • rebooted the Mac and ran the installer again. This time, Photoshop was recognized, the plugins were installed and seen in Photoshop. Note that I had reinstalled PS from scratch and not used it before launching the Nik installer. Nik seems to look for something else than the photoshop app…
2

Same thing happened on Mac mini M1 (2020). On the second install I had to enter my activation code which I was a different experience. I have a question, should I see the activation code when the “About Silver Efex Pro” dialog (or any other of the Apps dialog) is displayed? Can’t remember if I have seen it displayed before and want to make sure all is well.

3

Check your Mac for this license file:

Screen 2021-09-30 um 19.59.11
Screen 2021-09-30 um 19.59.111266×58 18.8 KB

If you have it, you’re fine. There is no other way (I know of) to check your license. You can open the file with TextEdit. It’s not too interesting though.

4

@platypus Found the file. Appreciate your taking the time to provide that information. Thank you very much. Peace.

5

You’re lucky - 4.2 installer crashes every time I run it, then won’t be ejected to boot.
Come on DXO - FIX THIS and get it right!!!

6

Hi,
I have macOSX Big Sur 11.6
I use Affinity Photo version 1.10.1
I’ve Installed Nik 4.2.0 update.
I also cannot eject the Installer, and see a similar message as posted in above responses.
Only Viveza 3 & Silver Effects Pro 3 are working.
All other plugins request a code - see screenshot example.
I’ve input my activation code - from “My Software” while logged in to dxo.com - but it’s not accepted.
From the responses posted above, I also tried this: Library>App.Support>DxO Labs>DxoUserID
Opening the DxOUser!D text file, I copied/pasted the provided code…but it’s not accepted.
I’ve restarted my computer, but the issue remains.
Any advice is appreciated - thanks.
nik_4.2_update_screenshot

7

I had to re-enter the license code after the update. Typed it into the field shown in the previous post and things worked as expected.

(iMac 2019 running macOS Mojave)

8

i have a macbook air 2020 with M1 and plan to download free trial to see whether Nik 4 works without hiccup with latest LR with M1. Hate to go through install/uninstall and pay $99. Anyone experience smooth experience recently?

9

I’ve had a similar problem to this with 4.2. I took the Activation Code from the DxO Account page and entered it twice CAREFULLY(!) and still got the message it was either wrong or the internet connection was poor. When I was using Nik 4 there were no probs. Why now?

Incidentally the link on a page ( I forget where) telling you how to install Nik 4 on Affinity just takes you to a 404 page saying it doesn’t exist - that really helps!

I also feel that there’s a good case for making the installation of Nik on Affinity a hell of a lot easier. Maybe the DxO and Affinity should get together and think of their customers!