good morning to all.
i purchased the upgrade of 4.0 but when i try to start the plugins from photoshop or lightroom all two plugins crashes ( windows 10 )
so i can’t activate or use them
i paste the log file of the last trying
[2021-06-06 12:03:14.509] [app] [warning] Starting NIK application for branch r/nik4_rc3, hash af2562170
[2021-06-06 12:03:14.542] [qt] [warning] UiController.cpp:96ui::UiController::TranslationInstaller::TranslationInstaller Translation installed: true
[2021-06-06 12:03:14.542] [DxO] [error] PixelData does not support this SampleLayout.
[2021-06-06 12:03:14.543] [DxO] [error] DxO::PixelData::PixelData : Error while checking args
[2021-06-06 12:03:14.543] [DxO] [error] PixelData does not support this SampleLayout.
[2021-06-06 12:03:14.543] [DxO] [error] DxO::PixelData::PixelData : Error while checking args
[2021-06-06 12:03:14.543] [DxO] [error] PixelData does not support this SampleLayout.
[2021-06-06 12:03:14.543] [DxO] [error] DxO::PixelData::PixelData : Error while checking args
[2021-06-06 12:03:14.543] [DxO] [error] PixelData does not support this SampleLayout.
[2021-06-06 12:03:14.543] [DxO] [error] DxO::PixelData::PixelData : Error while checking args
[2021-06-06 12:03:14.543] [DxO] [error] PixelData does not support this SampleLayout.
[2021-06-06 12:03:14.543] [DxO] [error] DxO::PixelData::PixelData : Error while checking args
[2021-06-06 12:03:14.543] [DxO] [error] PixelData does not support this SampleLayout.
[2021-06-06 12:03:14.543] [DxO] [error] DxO::PixelData::PixelData : Error while checking args
[2021-06-06 12:03:14.543] [DxO] [info] Framework :
- Public version : 9.1.11.210506220
- Product name : DxO Framework
- Company name : DxO Labs
- Legal copyright : Copyright (c) DxO Labs 2003-2021
- Legal trademark : All Rights Reserved
- Internal version : 7794c7ff35fb292f59f2cffe0310e6cbacfad14a
[2021-06-06 12:03:14.544] [DxO] [info] Feature Toggle: Force16bProcessing=true
[2021-06-06 12:03:14.544] [DxO] [info] Feature Toggle: HSLHCY=true
[2021-06-06 12:03:14.544] [DxO] [info] Feature Toggle: OutputTileCopyOptimization=true
[2021-06-06 12:03:14.544] [DxO] [info] Feature Toggle: PixelPrimitives=true
[2021-06-06 12:03:14.544] [DxO] [info] Feature Toggle: ScheduleStatisticsInParallel=true
[2021-06-06 12:03:14.544] [DxO] [info] Feature Toggle: LMFStatistic=true
[2021-06-06 12:03:14.545] [DxO] [info] InitializeGlobals - Nik Memory Allocation : MemoryManager = 1024 MB, TileCache = 512 MB, CPU_ImageStorage = 1024 MB GPU_ImageStorage = 1024 MB
[2021-06-06 12:03:15.303] [DxO] [info] [Nik] GL_MULTISAMPLE_ARB=1 GL_SAMPLE_BUFFERS_ARB=0
[2021-06-06 12:03:15.303] [DxO] [info] [Nik] GL_MULTISAMPLE_ARB=0
[2021-06-06 12:03:15.315] [DxO] [info] [Nik] Vendor: NVIDIA Corporation
[2021-06-06 12:03:15.315] [DxO] [info] [Nik] Renderer: GeForce RTX 2080 Ti/PCIe/SSE2
[2021-06-06 12:03:15.315] [DxO] [info] [Nik] Version: 4.6.0 NVIDIA 462.59
[2021-06-06 12:03:15.316] [DxO] [info] DxO::NikWrapper::NikEngine::initialize_throws: Nik Engine uses GPU processing
[2021-06-06 12:03:15.316] [DxO] [info] Using IPP version ippCore 2019.0.0 Gold (r59881) Jul 11 2018 (2019.0.0.59881)
[2021-06-06 12:03:15.321] [DxO] [info] TexturingCorrection: pack filename is empty.
[2021-06-06 12:03:15.322] [DxO] [info] EdgeTexturingCorrection: pack filename is empty.
[2021-06-06 12:03:15.322] [DxO] [info] FramingCorrection: pack filename is empty.
[2021-06-06 12:03:15.332] [DxO] [info] TiltShiftCorrection: pack filename is empty.
[2021-06-06 12:03:15.466] [app] [error] Failed to move legacy configuration files: boost::filesystem::copy_file: Impossibile trovare il percorso specificato: “C:\Users\CLAUDIOLODI\AppData\Local\DxO\Silver Efex Pro 2\Favorites\Favorites_Styles.xml”, “C:\Users\CLAUDIOLODI\AppData\Local\DxO\Silver Efex Pro 3\Favorites\Favorites_Styles.xml”
[2021-06-06 12:03:15.748] [qt] [warning] <curve/LACController.cpp:62>ui::curve::LACController::processEngineConfiguration LAC channels configuration does not match underlying data, only matched subset will be used
[2021-06-06 12:03:17.345] [qt] [warning] qrc:/res/qml/previewSection/PreviewSection.qml:101<> qrc:/res/qml/previewSection/PreviewSection.qml:101:9: QML Connections: Cannot assign to non-existent property “onSizeChanged”