DxO PureRAW 2 not processing my Canon R5 '.CR3' files correctly

I am not able to correctly process my Canon R5 ‘CR3’ files. Another person reported this issue on a Facebook Canon R5 Group and I tested it on my system and it worked okay. However, I just tried processing a couple of my CR3 files in DxO PureRAW 2 today and I’m having the same problem. The resulting dng files are black with colored corners. I’ve attached a screenshot for your review.

This is the same problem I am having with ‘.CR2’ files from my Canon 5DMIII. Like you, not all files but enough during the TRIAL period to wonder if this is good software program. MOF, I even have a support number HOWEVER have NOT heard a single thing since the auto reply with the number.

@GreggP , what kind of RAW files do you use?

Check this

It’s written for PhotoLab, but PureRAW uses the same foundation and might therefore be limited too.

It is…