Windows activation problem

I have just installed the DxO Nik Collection on my Windows 10 Laptop and it will not activate with the key supplied. I have installed it on my MacBook and it activated straight away. I am being asked to check the key or my internet connection, but if I activate it as a trial in connects with the servers straight away so it must be the key.

Hello,

Please, create a ticket here - https://support.dxo.com/hc/en-us/requests/new . The support team will help you.

Thank you
Regards,
Svetlana G.

Hi, that link is for uploading large files?

Oups, sorry my mistake :blush:

This one is correct - https://support.dxo.com/hc/en-us/requests/new