I’m unable to start any new Nik Collection 6 application besides HDR Efex Pro 2, Nik 6 Perspective and both Sharpener Pro 3 Output Sharpener and Sharpener Pro 3 RAW Presharpener.
Trying to start the others (in standalone mode or in Photoshop, Lightroom etc.) results in “nothing”.
The ones mentioned above work as expected in standalone and Photoshop, Lightroom etc.
I have the latest Adobe programs installed and here is a list of my PC configuration:
Processor Intel(R) Core™ i7-3720QM CPU @ 2.60GHz 2.60 GHz
Installed RAM 16.0 GB (15.6 GB usable)
Device ID XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX (replaced with X)
Product ID XXXXX-XXXXX-XXXXX-XXXX (replaced with X)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 10 Pro
Version 22H2
Installed on 11/30/2022
OS build 19045.2965
Experience Windows Feature Experience Pack 1000.19041.1000.0
I also installed (upgraded from 5) the collection on a second notebook; same results.
On my side the installation seems partial whereas in Affinity I have access to the whole suite including Corlor FX and Sylver FX which do not appear in Photolab 6
Version 5 is automatically uninstalled when installing version 6.
As noted above I uninstalled version 6, rebooted and reinstalled version 6 (which then "sees that version 5 was installed at some point in the past and offers to download it for installation…), all to no avail. Same problem.
Hi Wolfgang,
perhaps an update to PL 6.6 would solve my problems with NC 5 Pro (which I doubt) but tbh, I’m interested in using NC 6 Pro as stand alone applications as I’m using Adobe (classic PS CS6 13.01, LR 6.14 and the new CC versions).
I’m still quite happy with PL 4 Elite (or more precisely “unhappy” - I’m a Ricoh GXR and Pentax user and these are either hardly or not supported at all, not even in PL 6.6) and I don’t see any reason to upgrade to PL 6.6.
NC 5 should not be as problematic as it is in the first place and “solving a problem” by having to install a separate program at additional cost is not a viable solution.
BTW, no reaction yet from DxO support besides listing my request as “open”…
Hi Michael,
I’ve not installed Nik 6 and don’t know myself about missing modules etc., but it sounds like a bug.
Otherwise have a look at this video from Robin Whalley.
For problems with Nik, DxO provides an uninstaller, if normal uninstalling from Windows doesn’t help.
BUT – read about how to save your customs presets …
PS CS6 works with Nik 3.x as PlugIn (+ with FP 5) → see …
( don’t know about the ‘newer’ PS versions ).
At present I’m running the latest AP 2.1 with Nik 5 and 3.3 (also FP 6).
→ It was reported somewhere that AP2.1 and Nik 6 don’t like each other.
about your cams
@zkarj uses a Pentax DSLR. Maybe you communicate with him.
For the Ricoh GXR … no idea who you could talk to.
I thought DxO’s Pentax support was pretty decent. Certainly all of my cameras excepting the ancient *ist DS are supported, as well as all my relatively modern lenses. I do have only eight lenses, and the three old M series are not supported, but the other five — four Pentax and one Tamron — have been supported for ages.
On macOS, the apps with the reworked UI need resources that have been installed in a completely separate folder. If that folder is absent, incompletely filled or renamed, those apps won’t start. Can’t tell where this folder is on Windows and if it also should exist, but someone with Windows could possibly find out.
Hi all,
the DxO support team had me download a “personalized” installer to try.
I had to uninstall NC6, reboot, install the “personalized” version, reboot.
Everything is now working as intended. Both in standalone & plugin mode.
The support team informed me that all the fixes in the personalized installer would be implemented in a future public update.
Thank you all for your help / suggestions.
Thank you DxO for solving the problem so fast and efficiently.
