Unable to Open images - Images format or size not supported

Error dialog ‘Unable to Open images - Images format or size not supported’

CEF Pro 5.0.4
Open Raw file from LR 11.4 ACR 14.4
Win 10 machine
) edit a copy
) File format : PSD
) bit depth 8 bits
) resolution 200

the error occurs with the first attempt when the PSD is created
and the error occurs with the next attempt to Open the existing PSD

for comparison
Open the same PSD in Photoshop
then use CEF Pro 5.0.4 and the file opens

Hi Roy and welcome,

Unfortunately all Nik apps only support the JPEG or TIFF formats.

baffling
could you please fact check this information?

https://userguides.dxo.com/nikcollection/en/workflow/#external_editing_preferences

My images ARE TIFF or JPEG! Years of this still going on and DXO STILL cant fix it!
Image Format Not Supported