Hi. I was wondering if we could do something about the info popup. This is the tooltip window that appears when the cursor is over an image in the filmstrip for more than a second or two.
I hate it. I absolutely hate it.
It appears unexpectedly, and I’ve been conditioned to move the cursor when it appears, but all too often, the cursor merely ends up hovered over another image in the filmstrip, and another popup appears. There is very little space in the window that is safe from triggering the popup.
The popup window is too large, too distracting, takes up too much real estate, and gets in the way. It is a constant interruption. It definitely has useful information, but having it always armed and ready to appear is bad UX design.
I suggest a preferences toggle to display/suppress the popup, and a command-I to summon image info on demand.
I hate this incessant behavior so much I am willing to fund its removal.
That issue was resolved some time ago in the middle of March, for the Windows version at least, when PL 3.2 was released. if you’re on a Mac I believe it was resolved in there as well. If you are running 3.2, go to Preferences and in the Display tab the last option in the Image browser section, “Info Panel” allows you to turn off that behavior.
I am not on a Mac so cannot speak to what might have been implemented there. I will do a little research to see if I can find any references to the Mac. I’m surprised it was resolved on one platform without being resolved on the other.
This is a copy of my recent email in the thread “annoying popup”
It seems that DxO is bent on forcing everyone to see the popup. In the latest “update” they have removed the possibility of avoiding the popup by hovering in the gray area above the picture, now even there you get the popup. Unbelievable!
And I can confirm that it is like I said! I am on 3.3.1 build 57. Of course the popup disappears shortly if you move the pointer, only to pop up again when you hold it still also in the gray area above the picture.
I so agree. Why is this feature of disabling this ridiculous info window only available on the Windows platform??? It absolutely disrupts the workflow. I too hate this incessant behavior so much, that I am willing to switch to a different company’s product.
I decided to open a support ticket to get some sort of idea. There’s another thread where they talk about having it possibly in v3.2 / end of February. Obviously that didn’t happen. I decided to open a support ticket. I also had unrelated issues that were product defects. They seem to focus more on just closing tickets vs finding a resolution. In any event this info popup takes up 3/4 of the image on my macpro and makes the product unusable on my hardware platform/workflow. It’s been at least 6 months and combined with the lax customer support with no resolution on any of my issues, I am switching back to Lightroom and put in a formal request for a refund. It’s really too bad, as there were many parts of the applications I really liked.