I’m noticing postings to this forum from people - who do not seem to have been invited as beta-testers - asking general questions about DxO product usage.
How are they accessing this forum without invitation ?
Should they be referred to the Support/Help-Desk forum for such questions ?
Hello John,
Actually they are coming to this Forum from the main DxO page - dxo.com as now the link Forum redirects them here.
It’s done on purpose as the old forum is going to be closed and they asked such questions there.
But I agree with you we need a separation: a general part which can be accessed by anyone and a Beta-test part available only for Beta users. And it looks like it’s already the case - Dxo-photolab-early-access section can’t be accessed by everyone.
On non EA parts of the forum, you can check if a participant is a beta tester (if you have any doubt) by clicking on his username then checking the associated groups.
Yes, it’s certainly worthwhile knowing who one is “speaking” with … otherwise, we could easily violate our non-disclosure agreement without realising !