I purchased PureRaw last April (2021) and it installed and runs fine on my iMac. It will not install on my second, computer, a MacBook Pro. When I click the icon to install, the word “PureRaw” appears for a second on my mini bar but then disappeared. I worked with DxO support to get a solution and they have not reached out to me since July 2021 when I sent them the results of a diagnostics test they recommended I run on my MacBook Pro. I just purchased a new MacBook Pro and it will not install on that as well. It appears they allow the software to run on only one computer which is odd because I run DxO Photo Lab 4 on both my iMac and MacBook Pro with no problems.
They should help me fix this issue our issue me a refund since it will only work on one machine.