PL5 Exporting Metadata Error

Hello, I just upgraded from PL4 to PL5. I am receiving the following error when exporting CR2 files as JPEGs: “Invalid metadata when saving JPEG.” If I export images without metadata, they process just fine.

I have already tried to re-index the photo directory but have had no luck.

Has anyone else had this issue or successfully found a way to resolve it?

Good morning @mwriston and welcome to the forum!

Could you, please, provide us with some CR2 files + .xmp +.dop for the investigation?

Please, upload them here - upload.dxo.com with your forum name and let me know when ready.

Thank you
Regards,
Svetlana G.

Good morning, Svetlana,

I believe I figured out what the issue is. It has to do with how Photo Mechanic (which I have been using to import RAW files and organize my photo library) writes metadata. I had it previously set up to directly write metadata to the RAW/DNG itself, not to an XMP.

I was actually able to resolve this issue by doing the following:

  • In the PM “IPTC/XMP” preferences, click the preference that says “Add embedded metadata:” and selected “XMP only” from the dropdown
  • Re-indexed my photo collection

After this, I am able to export files again normally.

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