PL 5 crash

A friend (no member of this forum) also has problems. She has just upgraded from PL4 to PL5 and now PL5 crashes about every third picture. She found out, that this happens when she is editing the filename (mostly after working with the image itself). After restarting PL5 the filename is still the original one - and the working palettes are gone. She has to rebuild them from her backup.
Windows 10x64 Home 21H2 16 GB Ram
Nvidia Geforce GTX 1650 4 GB Ram

Hello Ralf,

Please, recommend her to create a ticket via support.dxo.com.

Thank you,
Regards,
Svetlana G.

Well, she has to rename within PL (F2 Rename or Highlight the name), so that the program is able to save the change in the sidecar-file / the database.

To save “versions” of a pic use Virtual Copies, which unfortunately can’t yet be renamed (Windows), e.g. to indicate / document the purpose of the version etc.

Of course, that’s what she is doing.

Ok Svetlana, I’ll tell her. I hope you can find the problem.

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