Hi all, I have a strange problem in Photolab 5 & Nik Collection 4 all of a sudden every photo is green.
No matter if jpg, tiff or raw, everything is displayed green. In preview, edit, plugin or standalone.
I tried to google the problem so far i didn’t find anything related.
what can I do to solve this, has anyone encountered something similar?
This is the first time I’ve heard of a problem.like this. The fact that it affects only DXO products and every file type in both PhotoLab and the Nik Collection is very strange. You say all of a sudden. I presume everything was fine at some earlier point. Were there any hardware changes or software changes that you’re aware of around the time this problem started?
Can you provide us with a screenshot of PhotoLab and a screenshot of the Nik Collection so we can see exactly what you’re seeing? If the image you are seeing in the Nik Collection was created from a green one in PhotoLab, that might explain the Nik Collection issue. In that event, I would focus on what’s causing the problem in PhotoLab.
Have you rebooted your computer since this problem occurred? That would be my first suggestion if you have not done so. If the problem remains, I suggest reinstalling PhotoLab over your existing installation… There may be a corruption of some kind that a ireinstall may resolve.
Ok i will do that after work,
however I also tried to delete any sidecar files from a test folder, makes no difference.
I don’t think the files are the problem it must be something else. Cause there is not one foto ich is displayed correctly and that’s really strange.
when I open a folder for the first time in the first moment I see the foto correctly but as soon as the preview is build up it’s green.
Maybe you’ve accidentally activated a preset. Initially, you’ll see the built-in preview, then, the images are processed. I have a few green images, but they are green because I took them with a UniWB setting…
I tried to open a file directly with nik collection and not passing through Photolab the same issue.
I got aware of the issue cause i wanted to use collor effex 4 as a pugin in on1 photo raw 2023 and I got that green photo, so I went to Photolab 5 and wanted to go to color effex from there but then I saw all the fotos are green.
I didn’t change anything hardware wise but i updatedet graphiccard driver last week.
Nvidia game ready driver 526.47
RTX 2070 Super 8 Gb Ram
Windows 1,1 64 GB Ram
As @platypus has so well spotted though you have set the camera to ‘AutoWhiteBalance’ it has picked Tungsten Lighting. That is a mystery due to daylight scenes
In PL on the Customise, the Colour Tab if you go to “Raw Balance” and pick a more appropriate WB the green will disappear. I have checked this by looking at one of my daylight wildlife images and picking Tungsten and it sure goes green tinted!
I can only suggest you look at this aspect and try what I suggest and see what happens?
PS could Nik Collection 4 have globally altered the WB choice?