Photolab 3 demo doesn't run on W10

DxO PhotoLab Windows topics
22

Hello @peter2,

Could you, please, ask your customer to create a ticket in support.dxo.com and provide his logs there?

Thank you,
Regards,
Svetlana G.

23

Hi guys, I think it would be cause of Windows 1909 update. Ok I didn’t use PhotoLab (v2.14) since a long time (few months) but I did the windows update last week and from today, PhotoLab doesn’t wan’t to work. I don’t know if I have the same issue than you guys but in my case, the splashcreen appears but then, the software interface isn’t displayed well.

24

Hello @Jgabit and welcome to the forum,

Could you, please, report about this problem on support.dxo.com?

Regards,
Svetlana G.