Optical DxO modules (Fujifilm) will be downloaded and installed?

Hello, at the momend I use DxO Photolab 5.3.1 (Windows 11). Now I have photos made with the camera Fujifilm X-E2 and the lens Fujinon XF 18-55 R LM OIS (RAW). I click the download “button” in the appropriate photo to download the appropriate DxO optical module. The download is successfull, but nothing happens. If I checked the loaded modules, it is still missing.

Any hints or tips, how to trigger this DxO module to start with its work of even to be shown in the listed modules already listed?

Thanks in advance.

Hello @LSe ,

Could you, please provide us with some samples of the X-E2 images and logs ( Log files – %UserProfile%\Documents\DxO PhotoLab 5 logs)? Please, uplad them via upload.dxo.com and let me know when ready.

Thank you
Regards,
Svetlana G.

One questions before I send the requested data: May this happen, if the pictures are “migrated” to DNG? I have photos with X-T4 in RAF, and their it works with the optical modules.

Yes, for the output DNG modules are not applied.

Regards,
Svetlana G.