Keep trying to buy Nik collection

(jared weber) #1

Okay so I’ve been trying to buy the NIK collection for a while now. Everything goes smoothly until I go to submit my credit card information. Every time I submit it, the page just refreshes and keeps me back on step 3, instead of taking me to step 4. Please help? I’m on Safari so it should be working.

(blle) #2

Hi @jmw4,
did you try to open support ticket ? resolution steps might be easier (privacy issues since we need your MacOs version, Safari version, screenshot of your last step, …), I’ll try to reproduce

kind regards,
blle

(Jason Venkatasamy) #3

Same here, been trying for the last month and the same outcome.