DXO PL4 and Pure raw colour issues with Sony a1 raw iles

Ivor · July 26, 2021, 6:14am

When i opened this Sony a1 raw file in DXO software, both pure raw and PL4 it can’t seem to produce the detail in the reds correctly whereas adobe can…Why is this and is there any way to resolve it?

Many thanks for any help.

sgospodarenko · July 26, 2021, 6:53am

Good morning @Ivor and welcome to the forum,

Could you, please, provide the original image for the analysis?

Thank you
Regards,
Svetlana G.

Ivor · July 26, 2021, 8:13am

Hi Svetlana, Thanks for the reply…
I tried to upload the raw file but it says as i am a new user i am not allowed.
Have you another way i can send it to you?
Thanks, Ivor

sgospodarenko · July 26, 2021, 9:06am

Yep, please upload it via upload.dxo.com with your forum name in the ‘support ticket number’ field and let us know when ready.

Regards,
Svetlana G.

Ivor · July 26, 2021, 9:27am

Hi Svetlana,

I have sent the file as requested.

Kind Regards, Ivor

duncang · July 26, 2021, 10:27am

I have the same issue - reds and certain blues get blow out and loose any detail whereas the detail is retained in other software. I can provide an example if required.

sgospodarenko · July 28, 2021, 9:58am

Hello @duncang and welcome to the forum,

Yes, please.

Thank you
Regards,
Svetlana G.

duncang · July 28, 2021, 10:43am

Hmm - how can I upload the RAW file, the DxO jpg and the reference jpg file ?

sgospodarenko · July 28, 2021, 1:10pm

Please upload it via upload.dxo.com with your forum name in the ‘support ticket number’ field and let us know when ready.

Regards,
Svetlana G.

duncang · July 30, 2021, 6:32am

Actually It does seem to process it correctly now - strange, I am sure it wasn’t doing it properly earlier. Oh well!.