DXO PhotoLab 4 is apparently not compatible with Radeon Software Adrenalin 2020

DxO PhotoLab DxO PhotoLab Windows
#1

Hi,

DXO PhotoLab 4 is apparently not compatible with Radeon Software Adrenalin 2020 Edition 20.2.2 + Radeon RX Vega M graphics card.

As soon as you display a photo capture file - no matter if JPEG or RAW - with >= 75% size, the photo disappears and everything turns black in this area instead.

Kind regards
dxotestit

#2

Good morning @dxotestit and welcome to the Forum,

Thank you for the report. Let me ask @Lucas to have a look at it.

Regards,
Svetlana G.

#4

Hello @dxotestit,

Could you tell us if it works fine on your PC with the latest drivers as mentioned by @gregor?
Lucas

#5

This screen going black is a feature of crap Radeon drivers that has been going on for over a year. Radeon are aware and still haven’t solved it.

I get the odd black screen flicker, as well as flickering artefacts across the screen.

My card is the RX 5600 XTi.

This bug affects most makes of RX cards.

#6

I have a Radeon RX580 card with Radeon Software 20.4.2 and no display problem with PL4.
(the latest version is 20.11.2)