Dxo Photo Lab 3 doesn't work on Windows 10 (64 bit)

[slaw (Sławek)]

@George i get this link from this proposition of solution:

Photolab 3 demo doesn't run on W10

Harry, Could you please download and install https://download.microsoft.com/download/8/4/A/84A35BF1-DAFE-4AE8-82AF-AD2AE20B6B14/directx_Jun2010_redist.exe and test again? Thank you, Regards, Svetlana G.

My laptop doesn’t have external graphics cart (use from CPU GPU), so i didn’t have installed Direct X.
When i install Direct X , the DXO PL3 run

[smacneil (smacneil57@gmail.com)]

Photolab 3, Windows 10

Would crash when trying to do edits. Sent a number of reports from the “Stopped” popup. Tried reinstalling, deleting registry DXO items (not NIK).

Finally unistalled windows update KB4560960 (6/10 update)

Looks like that’s the fix.

[alex]

@slaw

My laptop doesn’t have external graphics cart (use from CPU GPU), so i didn’t have installed Direct X.
When i install Direct X , the DXO PL3 run

DxO PhotoLab 3 should install DirectX 9 during its own installation.

Alex

[slaw (Sławek)]

@alex yes.
But no one will know that.
If some library doesn’t exist , than should flash/show some message. “Direct X requiment”
But a lot of people, install program, than can’t open it. This is programmer’s mistakes.
Application should check requierments, before open any time.

[alex]

@slaw

If some library doesn’t exist , than should flash/show some message. “Direct X requiment”
But a lot of people, install program, than can’t open it. This is programmer’s mistakes.
Application should check requierments, before open any time.

That’s impossible in this specific case because the application crashes while being prepared to run, i.e. before it reaches our own code so we cannot check any requirement. The only good solution here that we consider now is to get rid of this dependency.

Alex

[Guenterm (Win11, MAC OS, DPL 5, FP, VP, Nik4, Olympus)]

Hi all,

mabe yo will give the Net Framework Repair Tool a chance https://www.microsoft.com/en-us/download/details.aspx?id=30135

For checking if the net framworks are correctly installed please check https://docs.microsoft.com/de-de/dotnet/framework/migration-guide/how-to-determine-which-versions-are-installed

Detect .NET Framework 4.5 and later versions

The version of .NET Framework (4.5 and later) installed on a machine is listed in the registry at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full . If the Full subkey is missing, then .NET Framework 4.5 or above isn’t installed.

.NET Framework 4.8 On Windows 10 May 2019 Update and Windows 10 November 2019 Update: 528040
On Windows 10 May 2020 Update: 528209
On all other Windows operating systems (including other Windows 10 operating systems): 528049

I’ve seen a lot of installations where you got message “is installed” but it is corrupted.

Attachement is from my computer

Thats only my suggestions

I forgot…normally you have all Installations of Net Framework installed, so V2, V3, V4 (C:\Windows\Microsoft.NET\Framework64). The software itself has to assign the right Version it needs.
But if for example the Version 4.7 seems to be installed, but something is missing maybe it crashes.
So you have to check correct installation and afterwards youare able to install DXO.

https://docs.microsoft.com/de-de/dotnet/framework/migration-guide/versions-and-dependencies
explain the stuff

Bye

[Egregius ((Greg) - Windows 11)]

@slaw, did you ever run sfc /scannow as I suggested back in November?

[Guenterm (Win11, MAC OS, DPL 5, FP, VP, Nik4, Olympus)]

@Egregius,

I’m not exactly sure but I think sfc command will not find any failures within the Net Framework subsystem. Maybe it’s a 50:50 chance to fix with sfc.
I would follow the MS recommendation with the Net FW repair tool.

[Egregius ((Greg) - Windows 11)]

sfc is still important as an overall health check.