Its very consistent. If I click on a thumbnail with a “loading error” the CR3 file will still load correctly and also show up as a thumbnail. However, I of course cannot sit and click every single thumbnail to see my pictures when editing. Also, this happens again the next time I enter Photolab - even if I already edited and exported the image. There are no other problems and if I hover my cursor above the “missing” thumbnail image it will display the correct metrics for the image involved.
Only CR3 files are affected. All other files - and I take many formats - just work.
What to do? PL6 is useless for me to work in as it stands.
Just to add some detail. When I first open a folder it typically shows the first CR3 file correctly - but gives an “loading error” for all the subsequent files.
However, there are some folders with even 1.400 CR3 files that open with all the thumbnails appearing correctly. If I go from there to one of the folders which has problems showing thumbnail the problem remains.
I have “tested” around 60 folders and about 15 have consistent problems. Some of these are “new problem folders” in the sense that they have previously opened without problems.
Secure a copy of the PL6.0.1 (presuming that is the release you are on), marking as the PL6.?.? release, before downloading the PL6.1.0 release.
If you are processing any images by first putting them through the Adobe DNG convertor or otherwise presenting DNG image to PL6 then be aware that there appears to be a bug in DxPL6.1.0 with respect to such images!?
Please respond on whether you feel that is strategy might help
This appears to be an issue I think on certain CR3 formats; what’s different I have no idea. I initially thought it might be a Windows issue, but it’s doing it on both Windows 10 and 11.
My Canon M6 mk2 has no issues with generating thumbnails. My R3 will not generate them unless I click on the image first.
