Can't open the forum directly


#1

I’ve saved the DxO-Forum-Link in my firefox as a favourite. When I try to open this favourite-link or writing the link https://feedback.dxo.com/ directly in the adress-line I got this message (in german):
App kann nicht geladen werden
Sieht so aus als wärst du offline! Bitte überprüfe deine Netzwerkverbindung und probiere es nochmal.
When I first open the old DxO-forum http://forum.dxo.com/index.php and than choose the favourite-link of the new forum all is right.
Do you have an idea what’s on there in my browser?

Seems it’s not a general problem: this behaviour exists only on one of my computers. Sorry for panic!

Ecki


(Svetlana G.) #2

Hello @Ecki,

Can you, please, clean your browser cache and try again with typing the link https://feedback.dxo.com ?

Regards,
Svetlana G.


#3

Thanks for your answer, Svetlana,
you’ve given the right answer and all is fine again now!
I should have know this way, cause it’s mostly the nearest solution. But sometimes I don’t remember …


(Svetlana G.) #4

You are welcome. I’m glad it’s solved.


(Svetlana G.) #5