Bought upgrades to Photolab 5 and Nik 4 over the BF period. Used a coupon and was shown a price which I purchased at. I even have an email from the purchasing system which shows this. All good I think…
Got my credit card statement today and the price charged was $20 higher. Double-check the email to make sure I had the right price and then log into my DxO account to find that they had gone and created a new invoice for me dated 3 days after my actual purchase at the higher price and completely wiped out any mention of the one I have the email proof of. Very unhappy about this dodgy sales practise.
I’ve been a very long time customer of DxO but no more if this is how they are now conducting business.