2.2 out and a let down again

[sgospodarenko (Svetlana G.)]

Thank you

[uncoy (Alec Kinnear)]

PS: I am okay to close that topic so everybody can concentrate on his/her photography. Seriously.
DxO has all the necessary inputs they need from us.

Great - on the thread which is about open communication, we have people begging DxO to shut down the thread. Human nature never ceases to amaze.

If it doesn’t interest you, Marc, don’t read it.

[mwsilvers (Mark - New Jersey, USA)]

Well, it only happened because I was on a sick leave . But I’m back and reply every post which needs my attention.

As for implementing the fixes we promised you to deliver, as Fabrizio has already said they are ready but only were postponed.

P.S. Actually guys, I’m not a robot and I can be sick or have a vacation. If I do not reply for some days it doesn’t mean I want to ignore you but either I’m on vacation or a sick leave. Nothing else can prevent me from replying

Regards,
Svetlana G.

I’m sorry that you were ill and glad that you’re feeling better and have returned. Given the circumstances over the last few weeks, it’s easy to assume that there were new issues preventing you and your teammates from implementing enhancements in a timely manner.Your absence increased those concerns. The only reason for any controversy here is that many of us genuinely love using PhotoLab and would miss it if it was unable to compete in the marketplace.

Mark.

[rwerp]

No matter what the context and circumstances, personal attacks against vendor’s staff are never OK. Period.

This said, if DxO cannot afford to have another employee covering support tasks in the absence of the person usually doing this job, then I have to say that’s running the operation pretty much on a shoe-string.

[m-photo ( Marc (macOS Sonoma on MBP16" Intel))]

The problem is that I have to read first to know if it is interesting to me or not.
Then I used my free speech right to tell the staff that I am okay if they close that topic where a few have no limits in what they dare writing. Period.

[mwsilvers (Mark - New Jersey, USA)]

No matter what the context and circumstances, personal attacks against vendor’s staff are never OK. Period.

This said, if DxO cannot afford to have another employee covering support tasks in the absence of the person usually doing this job, then I have to say that’s running the operation pretty much on a shoe-string.

I’m guessing their design/development/testing team covering both platforms is quite small. Perhaps no more then 4 or 5 people. Given the necessary cost cutting while they recover from bankruptcy, I would say they are operating very much on a shoestring. If they persevere, as we all hope they will, some of the more significant updates may remain in the backlog for a considerable time before they have the resources to address them. In the meantime we may have to be more charitable in our comments, myself included, and just accept whatever they are able to give us. Some of us will be content to do that, Others will not.

Mark